Frequently Asked Questions


DELIVERABLES

Do you provide digital downloads?
Yes. We provide all clients with a link to view, download, and to even purchase prints.

What file formats do you provide?
We provide our clients with high resolution JPGs at 300 dpi. We can also provide web friendly formats that can be easily emailed or posted online.

What’s the turn-around on photo delivery?
Most sessions are delivered within 2-3 business days.

What equipment do you use?
We use professional grade Canon bodies and L-series lenses to provide the highest quality to our clients.

What payment do you accept?
We accept cash, check, Visa, and MasterCard

HEADSHOTS

Can you provide headshot services at our office?
Yes. We have all the necessary lighting, backdrops, and equipment to provide on-site services.

Do you touch up the photos?
Yes. All photos are color corrected and cropped for presentation. Other enhancements such as blemish removal, wrinkle reduction, slimming, and skin softening can be applied for an additional fee.

Do you offer makeup/hair services?
Yes. We’ve partnered with Makeup by Ashle to provide these serves for an additional fee.

Is it possible to add our company colors/logo to the background?
Yes.

EVENT PHOTOGRAPHY

Do you require credentials?
Yes, if possible. We ask our clients to provide the necessary credentials to ensure all necessary clearance.

When do you typically arrive on-site?
Generally 30-60 minutes in advance to allow ample time to survey the area, set up equipment, and meet with the on-site point of contact.

How do I reach you directly?
The photographer’s cellphone number will be provided to the client to ensure direct communication.

REAL ESTATE PHOTOGRAPHY

Do you provide aerial/drone photography?
Yes.

Do you provide HDR photography?
Yes, for an additional fee.

OTHER QUESTIONS

Do you provide videography?
Not at this time.

Do you travel?
Yes. We will travel to your location anywhere in the southeast. Travel fees may apply.

Do you photograph weddings, maternity, family/children portraits?
Not at this time. We focus our services on business events, headshots, and real estate.

Are you licensed and insured?
Yes. We are fully licensed through the state of Florida and insured like-wise.


Have a question not answered here? Contact us!